Privacy Policy

As used in this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual consumer or household. To give you a sense of scope, below are examples of categories of information that are legally protected as Personal Information:

• Identifiers (e.g., name, email, telephone number, address, username);
• Sensitive Personal Information (e.g., government identification number; precise geolocation; racial or ethnic origin; religious beliefs; health data; contents of messages when we are not the recipient; in some cases, information about a known child);
• Legally protected information (e.g., race, citizenship, marital status, sex);
• Employment-related information (e.g., current or past employment);
• Non-public educational information, including information protected under the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99);
• Biometrics (e.g., DNA, face/voice prints, health data) and audio, electronic, visual, thermal, or olfactory information;
• Commercial information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies);
• Internet or other similar activity (e.g., browsing history; content interactions); and
• Inferences drawn from Personal Information to create a profile about preferences, characteristics, trends, predispositions, behavior, attitudes, intelligence, and aptitudes.

The above list contains examples only. PinPoint Verify does not collect all of the above categories of Personal Information. Rather, PinPoint Verify only collects Personal Information as necessary to provide the Services.

Also, not all information about a consumer is legally protected as Personal Information. Depending on where you live, publicly available information, aggregated information (meaning data summaries or reports with Personal Information removed), employment-related information, or anonymized information (that cannot be linked back to you as an individual) may not qualify as “Personal Information” under the privacy laws that apply to you or your use of our Services.

The categories of Personal Information we collect and the sources from which we receive that Personal Information depend on how you interact with our Services, whether as an Applicant or by or through a B2B Customer:

• If you use our Services as an Applicant, we process your Personal Information as a controller.
• If you use our Services as an End Applicant (for example, to apply for a job with the B2B Customer), the B2B Customer is the controller of your Personal Information and PinPoint Verify only processes your Personal Information as instructed by the B2B Customer in our role as a processor or service provider.

In all cases, we collect and process Personal Information: (i) with consent as informed by this Privacy Policy and freely given at the time you provide the information; (ii) to perform our contractual obligations to a B2B Customer; (iii) with a legitimate interest; or (iv) as authorized or required by law. We limit our collection, use, disclosure, and retention of Personal Information to what is necessary to accomplish the purposes described in this Privacy Policy, or notified at the time of collection, or as authorized by you directly or through the B2B Customer.

Categories of Personal Information

During the preceding 12 months, PinPoint Verify has collected these categories of Personal Information:

• Identifiers;
• Employment history;
• Commercial history;
• Generalized geolocation (non-precise);
• Internet or other similar activity; and
• Sensitive Personal Information that may be included on notarized documents.

We will notify you before we collect additional categories of Personal Information or use your Personal Information for purposes that are incompatible with the purpose stated at the time of collection.

Sources of Personal Information

PinPoint Verify collects and processes Personal Information (a) directly from you when you register to use the Services; (b) from B2B Customers that submit information for verification; or (c) automatically through your use of the Services or interactions with our emails via cookies and similar technologies. This Personal Information is collected via our online portal, notarized documents, and your interactions with us online or via email or other means. PinPoint Verify collects Personal Information from these sources:

• Your registration. To use the Services, you will be directed to register and create an account on the PinPoint Verify online portal. The portal will collect identifiers like your name, email address, and mailing address to create your account.
• All Verifications. For each verification, whether by an Applicant or End Applicant, the portal will collect information related to the purpose of the verification and documents and information submitted for verification:
  • The portal will prompt you to input employment information related to the purpose for your verification.
  • We use your mailing address to assign a nearby notary for your appointment. For your verification appointment, we collect the notary's name and commission number, the notarized document in digital and/or hardcopy, and the city and state where the appointment takes place.
  • Following your verification appointment, PinPoint Verify will collect hardcopy and digital versions of the notarized document and associated metadata (date, location, notary details). Notarized documents may contain sensitive Personal Information.
  • PinPoint Verify does not collect government IDs, only the notary’s confirmation that an acceptable ID was presented and verified.
  • PinPoint Verify will only use this information to coordinate and complete the verification process, issue the certificate of verification, and share the verification as instructed by the Applicant or B2B Customer. Completed verifications are valid and stored for one year.
• Applicant Verifications. If you use the Services as an Applicant, you will be prompted to provide your name, address, and the location for your verification appointment.
  • You provide this information for these purposes with your consent.
  • PinPoint Verify will only use this information to facilitate the verification process, to send you status updates, or to provide you with customer support.
  • If you share the verification or Personal Information associated with your use of the Services, please be aware that the recipient of that information may use the information for its own purposes according to the recipient’s own privacy practices. PinPoint Verify has no control over and will not be liable for a recipient’s use of the Applicant’s information.
• B2B Customer Verifications. PinPoint Verify collects and processes all Personal Information related to the End Applicant’s verification process only subject to the B2B Customer’s instructions, as follows:
  • The B2B Customer must submit information about the End Applicant (name, address, and contact information) for the verification appointment and to provide access to the online portal.
  • The B2B Customer will receive a custom, shareable link that can be provided to the End Applicant for the verification process.
  • All Personal Information submitted via a B2B Customer’s use of the Services is processed by PinPoint Verify as instructed by the B2B Customer. This means the B2B Customer determines the categories of Personal Information to be collected and how the B2B Customer will use that information according to the B2B Customer’s own privacy practices (not ours).
  • The B2B Customer is responsible for obtaining any necessary authorizations for processing your Personal Information, limiting the collection and use of Personal Information to what is necessary, and informing you about and supporting the exercise of your privacy rights.
  • At the conclusion of the verification process, the B2B Customer may use Personal Information included in the verification for its own purposes according to the B2B Customer’s privacy practices (not ours). PinPoint Verify has no control over and will not be liable for a B2B Customer’s use of that information.
• Your Communications with Us. If you contact PinPoint Verify online, by email, or other means, we will collect your name and email address, as well as your phone number when necessary. We may collect additional information as necessary to respond to your inquiry. We collect this information with your consent, and we use it for the purposes stated at the time of collection, to provide you with our Services, to provide you with technical or customer support, to communicate with you, or market to you according to your stated preferences. You can unsubscribe from our email recipient list at any time using the “UNSUBSCRIBE” link we include in marketing messages.
• Automatically When You Use Our Services. When you use the online portal or interact with emails we send to you, we collect technical data about your device or interactions with our Services, such as your IP address for generalized geolocation purposes, session timestamp, and referring URL. We use this data to provide you with the Services and to analyze and improve the Services.
• Cookies and Related Technologies. PinPoint Verify uses cookies and related technologies to collect technical data related to your use of the Services, including:
  • Essential cookies that are necessary for the Services to function, including:
    • sb-(projectref)-auth-token to support the login session and email verification
    • ppv_applicant_employer to map signup to the referring B2B Customer
    • ppv-access to secure the platform.
    • ppv_cookie_consent to remember your cookie choices.
    • Certain API-related pixels and related technologies as necessary for the platform to function.
  • Functional cookies including Stripe (payment processing), Cloudflare, and Sentry (error monitoring and performance) to facilitate your use of the Services, such as verifying user progress through the Services,
  • Analytics and performance technologies like Google Analytics (analyze web traffic, session tracking) and Resend (email tracking) to understand how users interact with the portal and marketing website.
  • Security cookies such as Cloudflare (anti-bot and request access) and Stripe (fraud prevention) to protect our website and portal from bots and other security threats.
  • Marketing cookies or pixels like Google Analytics and Resend to communicate with you about content or services that may be of interest to you.
  • You can use the cookie consent tool on the website to opt out of non-essential cookies and similar technologies by following the instructions in the cookie consent banner. You can also block or purge cookies from your device by adjusting your device settings.
• Payment Information. PinPoint Verify does not collect or process payment information. If you pay a Fee to use our Services, you will be redirected to a secure third-party payment gateway, such as Stripe. Payments made through payment gateways are subject to the payment gateway’s privacy policy, not ours. PinPoint Verify is not responsible for the privacy policies of our third-party payment gateways as it relates to data like payment data that does not reside on our servers. PinPoint Verify may keep small amounts of non-sensitive data, such as the last four numbers of a credit card, for limited administrative purposes.

In addition to the specific uses of Personal Information described above, PinPoint Verify may also use your Personal Information to (i) monitor your compliance with your agreements with us; (ii) protect your privacy and enforce this Privacy Policy; (iii) if we believe it is necessary, to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others; (iv) comply with a law, regulation, legal process, or court order; or (v) fulfill any other purpose to which you consent. We will not collect additional categories of Personal Information or use already collected Personal Information for purposes that are materially different, unrelated, or not reasonably necessary or compatible with the original purpose without providing notice to you and obtaining consent, as required by law.

PinPoint Verify’s policy is to retain Personal Information only for as long as necessary to provide our Services, operate our business, comply with our legal and regulatory obligations, resolve disputes, or enforce our contracts. For example:

• For each verification, PinPoint Verify will store the verified Applicant’s or End Applicant’s email address, name, physical address, and a hardcopy and scanned digital copy of the notarized document. We do not retain any form of your government identification.
• A verification is retained for one year while the verification is valid. When a verification expires, we promptly delete the verification and any associated digital documents and content.
• Your registration and account information is retained as long as your account remains open. We will delete your account information if you close your account or submit a lawful deletion request.
• Hardcopy documents are retained for one year. You have 90 days to request that we return the hardcopy to you, after which we will permanently destroy it.
• Data collected through cookies may be retained for a few minutes or for several months, depending on the cookie’s purpose and functionality.

PinPoint Verify reserves the right to also retain and use Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You are solely responsible for retaining your own records. PinPoint Verify is NOT a recordkeeping service or a custodian of your information. We do not guarantee that any materials, data, or information you submit to our Services will be stored or readily available to you for any retention period.

PinPoint Verify will only disclose your Personal Information as noted in this section, with your permission, or as permitted or required by law. In the preceding 12 months, PinPoint Verify has disclosed Personal Information to third parties for one or more business purposes as detailed below.

Notaries. PinPoint Verify will provide you with the verification document, which includes instructions for the notary assigned to your verification. You will bring the verification document to your verification appointment. As a result, the notary will have access to your name and any other information on the verification document. During your appointment, the notary will have access to any Personal Information you include on the notarized document and your government ID. The notary is an independent third party licensed to provide notary services in your state. PinPoint Verify does not engage notaries as our service providers, and no notary acts on behalf of PinPoint Verify.

B2B Customers. If you submit a verification upon request of a B2B Customer, the B2B Customer will have access to the verification result, location, and date, as well as the notarized document of any End Applicant who submits for verification using the B2B Customer’s link or code. The B2B Customer will receive a shareable link and code that provides the link recipient with access to the End Applicant’s verification result. The B2B Customer may choose to disclose verification results or the shareable link with hiring teams or others. PinPoint Verify has no control over access to this information once it has been viewed or stored by others.

Recipients of Applicant Verifications. The Applicant will receive a shareable link and code that provides the recipient with access to the Applicant’s verification result, location, and date, as well as the notarized document. The link’s default setting is to disclose this information to any party with the shareable link. However, the Applicant can disable sharing at any time from the account dashboard, which deactivates the shareable link. PinPoint Verify has no control over access to this information once it has been viewed or stored by others.

Our Sub-Processors. Third-party service providers engaged by PinPoint Verify may have access to certain Personal Information as necessary to perform their contractual obligations to us. These service providers include, for example, email automation services, reward/gift card fulfillment services, payment processing, shipping services, web hosting services, and analytics services. The type of information that we disclose to a service provider depends on the scope of its services. We contractually prohibit our service providers from selling or sharing the Personal Information, and we require all service providers to maintain confidentiality standards and appropriate technical and organizational measures to ensure the security of your Personal Information. A list of our current service providers is available upon request by emailing support@pinpointverify.com.

Affiliates and Other Third Parties. Under some circumstances we may disclose Personal Information we collect as permitted by applicable law, for example: if we go through a business transition (e.g., merger, acquisition, or sale of a portion of our assets); to comply with a legal requirement or a court order; when we believe it is appropriate in order to take action regarding illegal activities or prevent fraud or harm to any person; to exercise or defend our legal claims; or for any other reason with your consent.

Law Enforcement and Other Governmental Agencies. In some rare cases, PinPoint Verify may be required to disclose, and may disclose, Personal Information in response to lawful requests by public authorities. It is our policy in these cases to only disclose Personal Information when and to the extent required to comply with applicable law.

Aggregated and Deidentified Information. PinPoint Verify reserves the right to share aggregated, anonymized, or deidentified information about any individuals with nonaffiliated entities for marketing, advertising, research or other purposes, without restriction.

PinPoint Verify gives you the ability to directly control the Personal Information we collect and hold about you through our Services:

• Your Shareable Link. If you receive a link or code from PinPoint Verify to make your verification document and certification available to others, the link or code is set to “shareable” by default. You can deactivate the link through your account settings.
• Your Account. You can correct, update, or delete Personal Information associated with your account by logging in and saving your changes. If you need support, please contact support@pinpointverify.com.
• Emails and Text Messages. We may send you informational or support emails or text messages related to your verification appointment or your other uses of our Services. You can unsubscribe from these reminder messages anytime. You are responsible for your own completion of the verification process and any outcome of using our Services, whether or not you receive reminder messages from us.
  • To opt-out of emails, you can unsubscribe or change your preferences via the links provided in the emails or send a request to support@pinpointverify.com to be removed from our email list.
  • To opt-out of text messages, you can reply STOP or UNSUBSCRIBE to any of the text messages we send to you. Messaging and data charges may apply to any text message you receive or send. Please contact your wireless carrier if you have questions about messaging or data charges.
• Device Settings. You can control how we automatically collect certain data by adjusting your device settings.
• Do Not Track. Do Not Track signals are signals sent through a browser informing us that you do not want to be tracked. Currently, our systems do not recognize browser “do-not-track” requests.
• Privacy Requests. Depending on where you reside, you may be entitled to additional controls over your Personal Information (read more about privacy rights that may be available to you in Section 7). If you access our Services via a B2B Customer, please direct any inquiries about your Personal Information on our Services to that B2B Customer. If you use our Services as an Applicant and you wish to exercise your privacy rights, express concerns, lodge a complaint, or request information, please submit a verifiable Privacy Request to support@pinpointverify.com.
  • PinPoint Verify may only legally fulfill a Privacy Request when we have sufficient information to verify that the requester is the person or an authorized representative of the person about whom we have collected Personal Information, and to properly understand, evaluate, and respond to the request. We do not charge a fee to process or respond to a verifiable request unless we have legal grounds to do so, such as requests that are excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
  • We endeavor to respond to privacy requests in accordance with the requirements of the law applicable to your jurisdiction. If we do not fulfill your request within the legally required timeline, you can appeal our response by contacting support@pinpointverify.com.
  • If PinPoint Verify collects or processes your Personal Information as a service provider to a B2B Customer, we will relay your request to the B2B Customer for further processing. We will cooperate with the B2B Customer’s instructions to honor your requests and privacy choices.
  • PinPoint Verify’s Data Protection Officer is Morrie Nimmer and can be reached at morrie@pinpointverify.com.

In the United States, consumer privacy is governed by state laws providing general consumer privacy rights, as well as federal laws addressing specific industries or data uses. This section provides notices of consumer privacy rights available through the state laws of California, Colorado, Connecticut, Nevada, Utah, Virginia, and other states with similar requirements. If you reside in a state offering privacy protections (“Consumer”), you may be entitled to some or all of these rights:

• Right to Correct. You have the right to request that we correct inaccurate Personal Information about you on our systems. If you become aware that the Personal Information that we hold about you is incorrect, or if your situation changes (e.g., you change address), please inform us and we will update our records. You can correct your Personal Information through your account or by contacting the applicable B2B Customer.
• Right to Access. You may have the right to receive confirmation that we have collected Personal Information about you and copies of the requested pieces of Personal Information in a portable and readily usable format. PinPoint Verify may be legally prohibited from disclosing certain pieces of Personal Information, and we may be limited in the number or frequency of requests we must fulfill.
• Right to Deletion. You have the right to request that we delete or dispose of your Personal Information processed on our systems, with certain exceptions. PinPoint Verify may permanently delete, deidentify, or aggregate the Personal Information in response to a request for deletion. Please note that we may not be able to delete Personal Information that we collect or process in our role as a processor or service provider to a B2B Customer. If you delete your Personal Information, it may be impossible for PinPoint Verify to continue providing the Services to you.
• Limited Use and Disclosure of Sensitive Personal Information. You may have the right to opt out or limit our use of your sensitive Personal Information. In no case will PinPoint Verify use or disclose any sensitive Personal Information for the purpose of inferring characteristics about you.
• No Sale or Sharing. Some states entitle consumers to opt out of the sale or sharing of Personal Information or targeted advertising practices. PinPoint Verify does not sell your Personal Information or share your Personal Information with third parties for cross-contextual behavioral advertising purposes. To the extent that any cookies we use transmit Personal Information to a third party, you can prevent this transmission by blocking non-essential cookies on your browser or device.
• No Profiling. The Services use automated processing for certain features, such as matching you with a notary nearby, document analysis and generation, and shipping purposes. However, PinPoint Verify does not use any form of automated processing of Personal Information to evaluate, analyze, or predict your performance, preferences, choices, or behavior.
• Right to Disclosure. You may have the right to receive details about the collection and use of your Personal Information via the Services, such as: (i) the categories of Personal Information we have collected about you; (ii) the categories of sources for the Personal Information we have collected about you; (iii) our business purpose for collecting, using, processing, sharing or selling that Personal Information, as applicable; (iv) the categories of third parties with whom we share that Personal Information; and (v) if we sold or shared your Personal Information under the California Consumer Privacy Act, two separate lists stating: (a) sales or sharing, identifying the Personal Information categories that each category of recipient purchased; and (b) disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained. Certain laws may limit the number or frequency of requests we must fulfill.
• Right to Nondiscrimination. PinPoint Verify will not discriminate against you for exercising your privacy rights. For example, unless permitted by law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services; (iii) provide you a different level or quality of goods or services; (iv) retaliate against you as an employee, applicant for employment, or independent contractor for exercising your privacy rights; or (v) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services, because you exercised a right under applicable privacy laws.
• Health Data Rights. The Services are not designed to be used to collect health data. Please do not submit any health data through the Services. Some laws entitle consumers to certain details about health data collected about them, including (i) confirmation of whether the entity collects, shares, or sells the consumer’s health data and to access that data, including a list of all third parties and affiliates with whom the entity has shared or sold the health data and a method to contact those third parties, (ii) a method to withdraw consent related to use of health data, and (iii) the right to have their health data be deleted.
• Right to Disclosure of Marketing Information. California’s Shine the Light Act (Civil Code sections 1798.83-1798.84) entitles California residents to request certain disclosures regarding Personal Information sharing with affiliates and/or third parties for marketing purposes.

To exercise your rights or ask questions, please contact support@pinpointverify.com. In cases where your request must be submitted to the applicable B2B Customer, we will instruct you to do so.

PinPoint Verify is committed to safeguarding the Personal Information entrusted to us. We have implemented and maintained reasonable and appropriate security measures to help protect Personal Information in our possession from unauthorized access, processing, alteration, or disclosure. We use a combination of technical and organizational measures, procedures, and standards to govern Personal Information processing and safeguard the data in our possession. Our security measures are designed to meet our duty of care related to your Personal Information.

Please note, however, that no transmission of data over the Internet is 100% secure, and we cannot guarantee that unauthorized third parties will not defeat our security measures or use your Personal Information for improper purposes. You are encouraged to take steps to protect against unauthorized access to your device, account, and links. PinPoint Verify is not responsible for any lost, stolen, or compromised passwords, or for any unauthorized activity using your login credentials or any link.